Help and Links

Help and Links

The Technology Services Department has tried to anticipate the most common issues you may encounter during your day. The links below should help you resolve your issues or who to contact for help.

iBelieve 1:1 Rollout

Here you'll find the Chromebook Handbooks for the various grade levels. The last page of the handbook require parent and student signatures. The required video referred to in these handbooks is also linked here.
1:1 Parent/Student Chromebook Handbook
One2One Risk Solutions Damage Waiver Plan
iBelieve Phase II Rollout Video

Acceptable Use Policy

The Acceptable Use Policy (AUP) is now completed electronically.  Parents and students will complete the AUP either during registration, for new students, or through the Parent Portal as part of the Back To School Registration Information Update packet.  Students will only complete the AUP at the time they register, and then each time they change buildings.  So for most students, that means KDG, 7th Grade, and 9th Grade.  Employees will complete the AUP through TalentEd as part of the back to school paperwork.  

Password Recovery Enrollment

The video below will walk you through enrolling in the Password Recovery system.
Password Recovery Enrollment

District Curriculum Login

To access the District Curriculum Website, you must first navigate to your home building's website.  From there you must login to the page.  Once you login, you'll see the link for District Curriculum under Staff.  Here's a quick video on how to do that.
District Curriculum Login Procedures

Help Desk - IncidentIQ

Any issues with technology MUST be submitted to the Technology Help Desk-IncidentIQ. Be sure to use your Novell login and password for access to the help desk.
Click here to access the Technology Help Desk-IncidentIQ.

Phone Training Videos

Polycom Phone Instructions - Volume One
Volume One includes login, changing password, retrieving messages and much more.
Running Time: 8 Minutes

Polycom Phone Instructions - Volume Two
Volume Two details how to access calls that have been placed in ORBIT.
Running Time: 4 Minutes

Setting up Email On a Cell Phone

The link below gives staff members instructions on setting up your district email account on an iPhone.  
Email on Phone

TLC Training Room Reservations

There are three rooms at the TLC which are available for use.
  • The Big Room - (Up to 125 people)
  • The Training Room - (Up to 30 people)
  • TLC Conference Room - (Up to 8 people)

To schedule one of these rooms, please contact the Technology Services department at 636.231.2800.